Headquarters

JD Building, No. 18 Kechuang 11 Street, BDA, Beijing,The People’s Republic of China, 101111.

Business Partners

To connect with JD.com’s business development team, please visit How to Partner with JD.com

To learn more about how JD Worldwide can help businesses based outside China to access the China market, email worldwide@jd.com or visit JD Worldwide at https://www.jd.hk/cooperation_en.

Media

For media queries, contact JD.com’s media team at press@jd.com or +86-10-8911-6155 (China)

Investors

For investor-related queries, email ir@jd.com or call +86-10-8912-6805.

Customers

For general queries, including queries on individual and bulk orders, pricing, logistics, payment, delivery, and returns policy, please contact the team at service@jd.com or call +86-400-606-5500.